Terms & Conditions

Effective Date: 09/29/2026

These Terms & Conditions govern the use of the Forever Moments website and the purchase or booking of services provided by Forever Moments LLC.

By using this website, you agree to the provisions applicable to website use. By purchasing a service or completing a booking, you acknowledge that you have read and agree to these Terms & Conditions, the applicable Forever Moments Booking & Event Policies, and the terms of your booking confirmation or written agreement.

Part I

Booking & Service Framework

1. Services

Forever Moments LLC provides photo booth and event experiences, including digital and printed photo services, 360 video experiences, mirror and inflatable booth experiences, audio guestbooks, backdrops, branded activations, custom enhancements, and related event services.

Services, inclusions, pricing, availability, equipment, and customization options may vary depending on the selected experience and event requirements. The services included in a reservation will be determined by the applicable booking confirmation, invoice, proposal, or written agreement.

4. Client Responsibilities

Clients are responsible for providing accurate event information, including the event date, time, location, venue requirements, anticipated guest count, and selected services.

Clients are responsible for informing Forever Moments of any venue restrictions, access requirements, permits, approvals, or other conditions that could affect setup or operation. Clients must also maintain timely communication regarding changes to their event.

2. Booking and Payment

A booking is not confirmed until all required booking information has been provided and the required payment has been successfully received.

Unless otherwise stated in a written corporate proposal or agreement, Forever Moments requires full payment at the time of booking.

Additional services, upgrades, customizations, travel, overtime, or other requested changes may require additional payment. All bookings are also subject to the Forever Moments Booking & Event Policies.

5. Event Access and Venue Requirements

The client must provide Forever Moments with reasonable access to the event location for delivery, setup, operation, and breakdown.

The venue must provide an appropriate and safe location for the booked experience. Depending on the experience, access to electricity, Wi-Fi or cellular service, suitable floor space, loading access, or other accommodations may be required.

Forever Moments is not responsible for reduced service time resulting from delayed venue access, inaccessible setup areas, or venue restrictions outside our reasonable control.

3. Pricing

Prices displayed on the Forever Moments website are subject to change before a booking is completed.

Once a booking has been confirmed and paid, the agreed price for the services included in that reservation will be honored unless the client requests changes, upgrades, additional time, travel, or other services.

Corporate events, large-scale activations, multi-day events, specialty requests, and travel events may require custom pricing.

Part II

Media & Operations

6. Custom Designs and Client-Provided Materials

10. Printed Products

Clients may provide logos, photographs, graphics, event artwork, trademarks, names, wording, colors, or other materials for use in custom overlays, printed designs, booth branding, backdrops, or other personalized elements.

By providing these materials, the client represents that they have the necessary rights, permissions, or licenses to use them.

Forever Moments may decline to reproduce content that is unlawful, infringing, discriminatory, threatening, obscene, or otherwise inappropriate.

Printed photo experiences may include physical keepsakes produced during the event.

Print appearance may vary slightly due to lighting, printer settings, screen displays, paper stock, or other technical factors.

Forever Moments will make reasonable efforts to provide high-quality printed materials consistent with the selected experience.

8. Photos, Videos & Guest Content

Forever Moments experiences may capture photographs, videos, GIFs, boomerangs, audio recordings, digital messages, or other guest-generated content.

Guests who voluntarily participate in an experience are responsible for the content they create, and Forever Moments may refuse to deliver content that is unlawful, threatening, abusive, obscene, or otherwise inappropriate.

Forever Moments may request permission to use selected event photographs, booth setup images, videos, or branded installations for its website, portfolio, social media, or promotional materials. Client-specific event content will not be used for advertising or promotional purposes where separate permission is required without appropriate authorization.

7. Design Approval

When custom design work is included, clients may be asked to review and approve artwork before production or event use.

Clients are responsible for reviewing names, dates, spelling, logos, colors, wording, and other design details carefully before approval.

Once artwork or custom products have been approved or entered production, additional changes may not be possible and may result in additional fees or production delays.

11. Equipment, Technology & Third-Party Services

Forever Moments maintains its equipment and takes reasonable precautions to provide reliable service. However, event technology may occasionally experience temporary technical issues.

If an equipment malfunction materially affects service, Forever Moments will make reasonable efforts to troubleshoot the issue, substitute equipment when available, provide an alternative service, or determine another appropriate solution based on the circumstances.

Forever Moments may also use third-party services for payment processing, software, digital galleries, SMS or email delivery, printing, scheduling, cloud storage, and other business functions. Temporary interruptions or outages caused solely by independent third-party providers outside our reasonable control may affect certain features or delivery methods.

9. Digital Delivery & Online Galleries

Certain experiences may include digital sharing, text delivery, email delivery, downloadable galleries, or other digital services.

Forever Moments cannot guarantee uninterrupted internet, Wi-Fi, cellular service, SMS delivery, email delivery, cloud storage, or third-party platform availability.

If connectivity is unavailable during an event, eligible content may be delivered after connectivity becomes available when technically possible.

Clients are encouraged to download and preserve important digital files after delivery.

Part III

Protections & Governance

12. Limitation of Liability

To the fullest extent permitted by applicable law, Forever Moments LLC will not be responsible for indirect, incidental, special, consequential, or lost-profit damages arising from the use of our services or website.

Forever Moments LLC’s total liability arising from a booking or event will not exceed the amount paid by the client to Forever Moments for the affected services, except where such limitations are prohibited by law.

Certain Forever Moments experiences may incorporate artificial intelligence, automated image processing, or generative technology. AI-generated or AI-modified content may contain creative variations, imperfections, or unexpected results. Forever Moments does not guarantee that AI-generated content will precisely reproduce a person, object, brand element, or requested style.

13. Indemnification

18. Governing Law

To the extent permitted by law, the client agrees to be responsible for claims, losses, damages, or expenses arising from the client’s misuse of Forever Moments services, violation of these Terms, infringement through client-provided materials, or misconduct by the client or individuals under the client’s control.

These Terms & Conditions are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any disputes relating to these Terms or Forever Moments services will be handled in accordance with applicable law.

14. Website Use & Intellectual Property

20. Entire Agreement

Content on the Forever Moments website—including branding, written copy, graphics, logos, designs, photographs, and original materials—is owned by or licensed to Forever Moments LLC unless otherwise indicated.

Website content may not be copied, reproduced, distributed, or used commercially without permission.

Users may not attempt to interfere with the operation, security, or functionality of the website.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Severability

By completing an online booking, submitting payment, checking any required acknowledgment box, or electronically signing an agreement, the client acknowledges that their electronic acceptance is intended to constitute agreement to the applicable Terms & Conditions, Booking & Event Policies, booking confirmation, and any written service agreement.

The individual completing the booking represents that they are at least 18 years old and have the authority to enter into the booking on behalf of themselves, their organization, or the party responsible for the event.

Forever Moments may communicate booking-related information, confirmations, approvals, invoices, reminders, and event details using the email address or phone number provided by the client. Clients are responsible for providing accurate and current contact information.

Forever Moments may update these Terms & Conditions from time to time.

The version in effect at the time a client completes a booking will generally govern that booking unless the parties agree otherwise in writing.

The effective date displayed on this page identifies the latest published version.

17. Changes to These Terms

15. Accuracy of Website Information

21. Electronic Agreements & Client Authorization

For standard online bookings, these Terms & Conditions, the Forever Moments Booking & Event Policies, booking confirmation, and applicable service details constitute the agreement between Forever Moments and the client regarding the booked services.

For corporate or custom events governed by a separately signed agreement, that agreement may contain additional or different terms. If there is a direct conflict, If there is a direct conflict, the signed agreement will control to the extent of that conflict.

16. AI-Enabled Experiences

Forever Moments makes reasonable efforts to keep website descriptions, prices, photographs, and service information accurate.

Images may sometimes be illustrative, and actual equipment, props, backdrops, layouts, finishes, or event configurations may vary.

If an obvious pricing or typographical error occurs, Forever Moments reserves the right to correct the error before confirming the affected transaction.

Contact Information

Questions regarding these Terms & Conditions, Booking & Event Policies, or a specific reservation may be directed to:

Forever Moments LLC
Email: hello@forevermomentscle.com